top of page

Privacy Policy

What type of information do you collect?


We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login credentials; e-mail address; password; computer and connection information and usage data. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); comments, feedback, recommendations, and personal profile information. Our systems automatically collect technical data such as your browser type, operating system, and time zone settings to ensure proper functionality of our services.
 

How do you collect information?


When you create an account or interact with our website, as part of the process, we collect personal information you give us such as your name and email address. We also collect information automatically through your use of our website, including data about how you interact with our pages and services. Your personal information will be used for the specific reasons stated in this privacy policy only. When you communicate with us through forms, email, or other means, we retain those communications to maintain service quality and respond to your needs.
 

Why do you collect such personal information?


We collect such Non-Personal and Personal Information for the following purposes:

  1. To provide and operate our Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and important updates;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  5. To comply with any applicable laws and regulations;

  6. To verify user identity and maintain account security;

  7. To analyze website performance and understand user preferences.

 

How do you store, use, share and disclose your site visitors' personal information?


Our company website is hosted on secure servers protected by firewalls. We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Access to your personal data is restricted to authorized personnel only, and these individuals are required to maintain the confidentiality of this information. Your data is stored on secure servers behind a firewall, with regular security updates and monitoring.
 

How do you communicate with your site visitors?


We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail. We strive to provide clear, timely communications and will only contact you for legitimate business purposes related to your use of our services.


How do you use cookies and other tracking tools?


Our company website uses Cloudflare and Google cookies for security and analytics services. These tools help us understand how visitors use our site, protect against malicious activity, and improve our services. You can learn more about how these services handle your data by visiting their respective privacy policies:

 

How can your site visitors withdraw their consent?


If you don't want us to process your data anymore, you have several options to exercise your rights. You can contact us by mail at 5/1 Moore St, Canberra ACT 2601 Australia, or use our online contact form. Upon receiving your request, we will process it in accordance with applicable data protection laws and take appropriate action to address your concerns.
 

Privacy policy updates


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. Continued use of our services after such modifications will constitute your acknowledgment of the modified Privacy Policy and agreement to abide and be bound by the modified Policy.
 

Questions and contact information


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us using one of these methods:

  • Send us mail at 5/1 Moore St, Canberra ACT 2601 Australia

  • Use our online contact form

 
We are committed to resolving any questions or concerns you may have about our privacy practices and will respond to your request in a timely manner.

bottom of page